Refund policy

Returns on

We're really sorry you didn't like our capsules and are planning to return them.

Our official returns policy in our Terms & Conditions is 21 days however if you are a few days over that's fine. We think it is more important to have happy customers than to rigidly enforce our policies.

Please email us at help@finecoffeeclub.co.uk with your order number and the reason you want to return the capsules. If there is a technical problem please include the manufacturer, model of your machine and when you bought it (if you remember).